Hi Josephine, Thank you so much for letting us know about your experience. ❤️ Based on what you've described, it sounds like you may have received a defective set, and we're so sorry for the trouble this caused!
We'd love to make this right, so we're sending you a replacement set. We truly appreciate you bringing this to our attention. Your feedback helps us identify issues and improve our products.
We hope your replacement set gives you a much better crafting experience!
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